Greatest "Wow!" ever . . .

Received a call at 7:52 this morning from Suzan Chasse, the lady in charge of insurances for the Connecticut Teachers' Retirement Board. She said she couldn't change the policy for everyone but will arrange to get me the discounted rates at the CVS store in Plainfield. That is the same discount that I get using the mail. I will pick it up once a month but it will not depend on the freaky USPS so I shall be able to get it with no worries. She truly did understand the problem. She will call me back when she gets it set up. Then I will cancel the next order from Caremark by mail. I will still get my other scripts by mail. After speaking with Ms. Chasse I decided to check my email. I had an email from Caremark that the 90 day prescription was sent out yesterday! So the second phone call to the young man worked and he was able to override the existing mess. Yay! All my calls and emails worked even though getting irate made my heart do flips. It's quite by accident that I knew who to write to at the CTRB. Some years ago I was really ticked off when Puppy's Pop was not issued his Caremark cards after he went on Medicare and I wrote a rather scathing email to CTRB. Ms Chasse, equally angry, called me and we went head to head. She got it straightened out and told me to contact her personally if I ever had trouble with the insurance. Glad I kept her address in my email folder. She is curt and doesn't mince words but , wow, is she ever efficient. Good on this bureaucrat!

Puppy's Pop is off to play horseshoes in East Hartford and I'm going to try to get a haircut and do a little food shopping. Good start to this bright, sunny cold and crispy day.

Quote: Life is a quarry, out of which we are to mold and chisel and complete a character. ___Goethe